Donor & Privacy Policy

Our commitment to your privacy

Hope Inspire Love knows that you care how information about you is used and shared, and we appreciate you trusting that we will do so carefully and sensibly. This Donor and Privacy Policy explains our practices and the choices you can make about the way your information is collected and used by Hope Inspire Love. It applies to all web usage as well as donor information that we collect both online and offline.

What information is collected by Hope Inspire Love?

We collect personal information when you voluntarily submit it to us.

For example, donors may provide us with personal information (such as name, address, email address, telephone numbers, and/or credit/debit card information). If a donor, or a website visitor, contacts us by email, they may provide us with their email address and name. Providing data is required in these contexts in order for us to process your donations, requests, or respond to inquiries. This data is also required for us to send you updates.

In addition to the personal information that you submit to us, we may collect personal information about you from reputable third parties or automatically collect information using the following technologies:

Web Server Logs. Our web servers may collect certain information such as IP address, pages visited, time of visits, and referring website.

Cookies. Cookies are simple text files stored by your web browser that provide a method of distinguishing between donors and visitors to the website. Hope Inspire Love uses cookies to identify your browser as you visit pages on the Hope Inspire Love website or other related sites such as ShopHopeInspireLove.org. Cookies also allow Hope Inspire Love to provide more relevant, targeted content as you travel through our website pages as appropriate and are used on our ordering website to keep track of the items in your shopping cart.

Where do we transfer and store information?

Hope Inspire Love is based in the United States, and any information transmitted to us may be stored, accessed, or processed in the United States. Residents of some other countries, including residents of the European Union, should be aware that the laws of the United States do not offer the same protections as the laws of your home country.

Third-party services that we use to collect and store your information include Kindful, SurveyMonkey, Shopify, Monday, Google for Business, Facebook, Instagram, LinkedIn, and Emma. These third-party services also have their own privacy policies that you should familiarize yourself with, and such privacy policies are available when you use their services.

How do we use information we collect?

The purpose for collecting and processing of personal data through our Website and third-party services is specifically respond to your inquiries or to provide you access to our organizational programs and services, We collect information primarily to accept donations, complete our charitable projects, and provide you with information concerning our programs, projects, and activities. We also use information for internal purposes (to better understand our supporter network) and for analytical purposes (to respond to requests for information or merchandise and to improve our website, donor base, and outreach). We may inform you of other purposes at the time that we collect some forms of information. For example, if you apply for an internship or to help out as a volunteer, we may collect information in order to process your application.

With whom do we share information?

We do not trade, share, or sell information that you provide to us with other organizations who intend to use it only to market their products or services to you.

There may be instances in which we share your information with others. We may share your information, for example, in conjunction with your sponsorship of a certain project, as required by law, with law enforcement, to comply with legal process, to protect our legal rights, to protect the safety or security of a person, or to protect against fraud, criminal acts, or misconduct. We may also share your information with companies that provide us with services, or with a successor legal entity.

Our commitment to data security.

To help prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. For example, we secure our machines with mandated encryption protocols to secure our user/company data. We also use industry-accepted tools and techniques such as SSL and two-factor authentication to protect against unauthorized access to our systems. Additionally, all sensitive information is stored in secure repositories both in-house as well as secure cloud-based, AES encrypted web apps.

Your access to data, and your choices.

If you would like to access the data that we received from you, or make corrections to it, you may contact us at the email or mailing addresses provided at the end of this policy.

If you registered to receive communications from us and later change your mind, you may ask that your name and contact information be removed from our distribution list. You can send such a request to the email or mailing addresses at the end of this policy.

Some web browsers and devices permit you to broadcast a preference that you not be “tracked” online. At this time we do not modify your experience based upon whether such a signal is broadcast.

Additional information

Behavioral Advertising. We may participate in behavioral-based advertising. This means that a third party may use technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interest. That advertising may appear either on our website or on other websites.

Links. Our website may contain links to other websites. Please note that when you click on one of these links, you are entering another site that is governed by that site’s privacy policy.

We implement Google’s Invisible reCAPTCHA to protect our site from spam and abuse. The use of this service is subject to Google’s privacy policy and terms.

Data Accuracy. At Hope Inspire Love, we strive to ensure that the personal information you have provided us is current and accurate. If you wish to verify, correct or amend your personal information we have collected from you, you may do so by contacting us at the email or address below.

Changes to this privacy statement. We may modify this privacy policy from time to time. Any changes will be reflected on this website. If we make a material change to this policy and need to apply it to personal information that you provided to us before the change was made, we will attempt to contact you and obtain your consent to the change.

Communicating with us. If we need or are required to, contact you about the privacy or security of your information we may do so by telephone, email, or mail. If you have any questions, concerns, requests, or comments about privacy, you can contact us by email, or mail at:

Hope Inspire Love, Inc.
P.O. Box 10955
Lancaster, PA 17605

Policy Effective May 24, 2022